Marc Jacobs Sales Ambassador

Serravalle Scrivia • Italy

Friday, September 5, 2025

Marc Jacobs International, a distinguished name in the luxury fashion industry, operates under the creative vision of Marc Jacobs. As part of the Fashion & Leather Goods division, the brand is synonymous with innovation and style. The company is committed to fostering an environment that encourages creativity and excellence, making it an ideal workplace for those passionate about fashion.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Embody and represent the brand image to customers and the store team, adhering to dress codes and appearance guidelines.
3. Reflect visual merchandising guidelines to promote the brand image.
4. Enhance customer service standards to ensure an exceptional client journey.
5. Welcome clients, ensuring they feel comfortable and educated about the brand.
6. Build and maintain client relationships, introducing complementary products and sharing product knowledge.
7. Process sales confidently and professionally, gathering client CRM details to expand the client book.
8. Drive product knowledge by staying updated with fashion trends and product lines.
9. Ensure adherence to company policies and procedures.
10. Support stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding sales targets while focusing on client needs and experience.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of retail KPIs.
7. Fluency in English; additional languages are advantageous.

1. Strong interpersonal and communication skills.
2. Ability to build and maintain client relationships.
3. Proficiency in sales techniques and product knowledge.
4. Capability to work effectively in a team environment.
5. Attention to detail in visual merchandising and client interactions.

Minimum of 3 years in a similar role within the luxury fashion sector.

The position offers a dynamic work environment within a leading luxury brand, opportunities for professional growth, and the chance to be part of a creative and innovative team.

Marc Jacobs International fosters a culture of creativity, innovation, and excellence. The company values its employees and encourages a collaborative and dynamic work environment where passion for fashion is celebrated.