Marc Jacobs Sales Ambassador

Serravalle Scrivia • Italy

Tuesday, March 11, 2025

Marc Jacobs International, a distinguished name in the luxury fashion industry, operates under the creative vision of Marc Jacobs. As part of the Fashion & Leather Goods business group, the brand is synonymous with innovation and style. Marc Jacobs is committed to delivering exceptional fashion experiences and is a part of a larger conglomerate known for its prestigious portfolio of luxury brands.

1. Serve as a brand ambassador, instilling passion and pride for the Marc Jacobs brand.
2. Embody and exemplify the brand image for customers and the store team, adhering to dress codes and appearance guidelines.
3. Reflect visual merchandising guidelines to promote the brand image.
4. Enhance customer service standards to ensure an exceptional client journey.
5. Welcome clients, ensuring they feel comfortable and educated about the brand.
6. Build and maintain client relationships, introducing complementary products and sharing product knowledge to drive sales.
7. Process sales confidently and professionally, gathering client CRM details to expand the client book.
8. Stay updated on fashion trends and product lines through research.
9. Ensure adherence to company policies and procedures.
10. Support stock control and management.

1. Minimum of 2 years’ experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales with a commitment to achieving and exceeding targets.
4. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
5. Understanding of retail KPIs.
6. Fluent in English, with additional languages being advantageous.

1. Strong customer service and client relationship management skills.
2. Excellent communication and interpersonal skills.
3. Proficiency in sales techniques and product knowledge.
4. Ability to work collaboratively within a team environment.
5. Strong organizational and time management skills.

Minimum 3 years of experience in a luxury, high fashion sales environment.

Opportunities for career growth within a prestigious luxury brand. Access to exclusive employee discounts and incentives.

Marc Jacobs International fosters a culture of creativity, innovation, and excellence. The brand values passion for fashion and dedication to delivering unparalleled customer experiences. Employees are encouraged to embody the brand's ethos and contribute to a dynamic and collaborative work environment.