Marc Jacobs Sales Ambassador

Serravalle Scrivia • Italy

Tuesday, March 11, 2025

Marc Jacobs International, a distinguished entity within the Fashion & Leather Goods sector, is renowned for its innovative designs and commitment to luxury. As part of the LVMH conglomerate, Marc Jacobs benefits from the extensive resources and global reach of the parent company, offering employees a dynamic and enriching work environment.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Embody and represent the brand image to customers and team members, adhering to dress codes and appearance guidelines.
3. Reflect visual merchandising guidelines to promote the brand image.
4. Enhance customer service standards to ensure an exceptional client journey.
5. Welcome clients, educate them about the brand, and build lasting relationships.
6. Introduce complementary products and share product knowledge to drive sales and achieve targets.
7. Process sales confidently and professionally.
8. Gather client CRM details to expand the client book.
9. Stay informed about fashion trends and product lines.
10. Ensure adherence to company policies and procedures.
11. Support stock control and management.

1. Minimum of 2 years' experience in luxury, high fashion sales.
2. Experience in selling ready-to-wear and leather goods.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding sales targets.
3. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
4. Understanding of retail KPIs.
5. Fluency in English; additional languages are advantageous.

Minimum 3 years of experience in a luxury, high fashion environment.

Employees enjoy a dynamic work environment with opportunities for professional growth within the LVMH group.

Marc Jacobs fosters a culture of creativity and innovation, encouraging employees to embody the brand's values and contribute to its legacy of excellence. The workplace is characterized by a commitment to luxury and a dedication to providing exceptional customer experiences.