Marc Jacobs Sales Ambassador

Marc Jacobs International, a distinguished name in the luxury fashion industry, operates under the creative vision of Marc Jacobs himself. As part of the Fashion & Leather Goods division, the brand is renowned for its innovative designs and commitment to quality. The company is part of a larger conglomerate that emphasizes excellence and creativity across its portfolio of luxury brands.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Embody and promote the brand image to customers and the store team, demonstrating an understanding of the brand DNA.
3. Lead by example, adhering to dress codes and appearance guidelines.
4. Implement visual merchandising guidelines to enhance the brand image.
5. Elevate customer service standards to ensure an exceptional client journey.
6. Welcome clients, ensuring their comfort and educating them about the brand.
7. Build and maintain client relationships, introducing complementary products to drive sales.
8. Process sales confidently and professionally.
9. Collect client CRM details to expand the client book.
10. Enhance product knowledge by staying updated with fashion trends and conducting research.
11. Ensure adherence to company policies and procedures.
12. Support stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding sales targets while focusing on client needs and experience.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of retail KPIs.
7. Fluency in English; additional languages are advantageous.

1. Strong communication and interpersonal skills.
2. Ability to build and maintain client relationships.
3. Proficiency in sales techniques and CRM management.
4. Knowledge of fashion trends and product lines.
5. Capability to adhere to visual merchandising standards.

A minimum of 2 years in a luxury, high fashion sales environment, with experience in ready-to-wear and leather goods.

The role offers opportunities for career growth within a prestigious luxury brand and exposure to a dynamic and creative work environment.

Marc Jacobs International fosters a culture of creativity, innovation, and excellence. The company values passionate individuals who embody the brand's ethos and contribute to its legacy of luxury and style.