Marc Jacobs Sales Ambassador

Marc Jacobs International, a distinguished name in the luxury fashion industry, operates under the creative direction of Marc Jacobs. As part of the Fashion & Leather Goods division, the brand is renowned for its innovative designs and commitment to excellence. Marc Jacobs is a member of a prestigious conglomerate that includes other iconic fashion houses, offering employees a unique opportunity to be part of a global network of luxury brands.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Embody the brand image for customers and the store team, demonstrating a strong understanding of the brand DNA.
3. Lead by example, adhering to dress codes and appearance guidelines.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure an exceptional client journey.
6. Welcome clients and educate them about the brand, building and maintaining relationships.
7. Introduce complementary products and share product knowledge to drive sales and achieve targets.
8. Process sales confidently and professionally.
9. Gather client CRM details to expand the client book.
10. Stay informed on fashion trends and product lines through research.
11. Ensure adherence to company policies and procedures.
12. Support stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding targets while focusing on client needs and experience.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of retail KPIs.
7. Fluency in English; additional languages are advantageous.

1. Strong customer service skills.
2. Excellent communication and interpersonal skills.
3. Ability to build and maintain client relationships.
4. Proficiency in sales techniques and product knowledge.
5. Attention to detail in visual merchandising.
6. Capability to work in a fast-paced environment.

Minimum 3 years of experience in a luxury sales environment, particularly in ready-to-wear and leather goods.

Employees enjoy a dynamic work environment with opportunities for career advancement, professional development, and being part of a globally recognized luxury brand.

Marc Jacobs fosters a vibrant and inclusive culture that celebrates creativity and innovation. Employees are encouraged to express their individuality while upholding the brand's prestigious image. The workplace is collaborative, with a strong emphasis on professional growth and excellence.