Marc Jacobs Sales Ambassador

Marc Jacobs, a distinguished name in luxury fashion, was founded in 1984 by the eponymous designer and his business partner Robert Duffy. The brand, renowned for its innovative designs and commitment to quality, operates under the prestigious LVMH conglomerate, which is celebrated for its portfolio of iconic luxury brands. Marc Jacobs offers a dynamic work environment that values creativity and excellence, making it an esteemed employer in the fashion industry.

1. Serve as a brand ambassador, embodying the Marc Jacobs image and values.
2. Lead by example, demonstrating behavior that aligns with brand standards, including adherence to dress codes and appearance guidelines.
3. Implement visual merchandising guidelines to promote the brand image.
4. Enhance customer service standards to ensure an exceptional client journey.
5. Welcome clients, ensuring their comfort and educating them about the brand.
6. Build and maintain client relationships, introducing complementary products and sharing product knowledge to drive sales.
7. Confidently process sales and gather client CRM details to expand the client book.
8. Stay informed on fashion trends and product lines to drive product knowledge.
9. Ensure compliance with company policies and procedures, supporting stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high-fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales with a commitment to achieving and exceeding targets.
4. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
5. Understanding of retail KPIs.
6. Fluency in English; additional languages are an advantage.

1. Strong communication and interpersonal skills.
2. Ability to build and maintain client relationships.
3. Proficiency in sales techniques and client management.
4. Knowledge of fashion trends and luxury retail.
5. Attention to detail and organizational skills.

A minimum of 2 years' experience in luxury fashion sales, with a focus on ready-to-wear and leather goods.

Employees are offered a dynamic and creative work environment, opportunities for professional growth, and the chance to represent a prestigious luxury brand.

Marc Jacobs fosters a culture of creativity, innovation, and excellence. As part of the LVMH family, the brand emphasizes a collaborative and inclusive work environment, encouraging employees to express their individuality while upholding the brand's esteemed heritage.