Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Marc Jacobs was available until Wednesday, January 21, 2026, but applications are no longer being accepted.
Marc Jacobs Sales Ambassador
Marc Jacobs, a globally recognized brand founded in 1984 by Marc Jacobs and Robert Duffy, is renowned for its innovative and luxurious fashion offerings. As part of the prestigious Fashion & Leather Goods division, Marc Jacobs operates under the umbrella of a leading luxury conglomerate, providing a dynamic and inspiring environment for its employees.
- Serve as a passionate and knowledgeable brand ambassador, embodying the brand's image and values.
- Lead by example, demonstrating exemplary behavior and adherence to the brand's dress code and appearance guidelines.
- Implement visual merchandising guidelines to enhance the brand's image in-store.
- Elevate customer service standards to ensure an exceptional client journey.
- Welcome and educate clients about the brand, fostering comfortable and engaging interactions.
- Build and maintain strong client relationships, expanding the client book through CRM initiatives.
- Promote complementary products and share in-depth product knowledge to drive sales and achieve targets.
- Confidently process sales transactions in a professional manner.
- Stay informed about fashion trends and product lines to enhance product knowledge.
- Ensure compliance with company policies and procedures, and support stock management.
- Minimum of 2 years' experience in sales within a luxury, high fashion environment.
- Experience in selling ready-to-wear and leather goods.
- Fluency in English; additional languages are advantageous.
- Strong passion for fashion and sales.
- Commitment to achieving and exceeding sales targets.
- Excellent personal presentation, embodying the Marc Jacobs brand.
- Understanding of retail KPIs.
A minimum of 3 years of relevant experience is required.
Employees enjoy the opportunity to work within a globally recognized luxury brand, with potential for career growth and development.
Marc Jacobs fosters a culture of creativity, innovation, and excellence, encouraging employees to embody the brand's values and contribute to its prestigious reputation. The work environment is dynamic and supportive, promoting professional growth and personal development.
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