Marc Jacobs Sales Ambassador

Marc Jacobs, a distinguished name in the fashion industry, was founded in 1984 by Marc Jacobs and Robert Duffy. The brand has since evolved into a global icon, renowned for its innovative designs and luxury products. As part of the esteemed Fashion & Leather Goods business group, Marc Jacobs offers a dynamic work environment that values creativity and excellence.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Exemplify the brand image for customers and the store team, adhering to dress codes and appearance guidelines.
3. Implement visual merchandising guidelines to promote the brand image.
4. Enhance customer service standards to ensure an exceptional client journey.
5. Welcome clients, ensuring they feel comfortable and informed about the brand.
6. Build and maintain client relationships, introducing complementary products to drive sales.
7. Process sales confidently and professionally, gathering client CRM details to expand the client book.
8. Stay informed on fashion trends and product lines to drive product knowledge.
9. Ensure adherence to company policies and procedures.
10. Support stock control and management.

1. Minimum of 2 years’ experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear (RTW) and leather goods (LG).
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding sales targets while focusing on client needs and experience.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of retail KPIs.
7. Fluency in English; additional languages are advantageous.

1. Strong sales acumen in a luxury retail environment.
2. Exceptional customer service skills.
3. Ability to build and maintain client relationships.
4. Proficient in visual merchandising.
5. Excellent communication and interpersonal skills.
6. Attention to detail in stock management and sales processing.

A minimum of 3 years of experience in a luxury, high fashion sales environment is required.

Marc Jacobs offers a vibrant work environment with opportunities for career growth and development within the luxury fashion sector.

Marc Jacobs fosters a culture of creativity and innovation, encouraging employees to embody the brand's values and contribute to its iconic status. The workplace is dynamic and collaborative, with a strong emphasis on excellence and client satisfaction.