Marc Jacobs Sales Ambassador

Marc Jacobs, a distinguished name in the luxury fashion industry, was established in 1984 by Marc Jacobs and Robert Duffy. The brand has since evolved into a global icon, renowned for its innovative designs and commitment to quality. As part of the esteemed Fashion & Leather Goods division, Marc Jacobs offers a dynamic and inspiring workplace that values creativity and excellence.

1. Act as a brand ambassador, instilling passion and pride for Marc Jacobs among customers and the store team.
2. Embody and represent the brand image, adhering to dress codes and appearance guidelines.
3. Reflect visual merchandising guidelines to promote the brand image.
4. Enhance customer service standards to ensure an exceptional client journey.
5. Welcome clients, ensuring their comfort and educating them about the brand.
6. Build and maintain client relationships, introducing complementary products and sharing product knowledge to drive sales.
7. Process sales confidently and professionally, gathering client CRM details to expand the client book.
8. Stay informed on fashion trends and update knowledge on all product lines.
9. Ensure adherence to company policies and procedures, supporting stock control and management.

1. Minimum of 2 years' experience in luxury sales, particularly in ready-to-wear or leather goods.
2. Passion for fashion and sales with a commitment to exceeding targets.
3. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
4. Understanding of retail KPIs.
5. Fluent in English, with additional languages being advantageous.

1. Strong interpersonal and communication skills.
2. Ability to build and maintain client relationships.
3. Proficiency in CRM systems and sales processes.
4. Knowledge of fashion trends and product lines.

A minimum of 2 years' experience in a luxury, high fashion environment, particularly in ready-to-wear or leather goods.

The position offers a vibrant work environment with opportunities for professional growth and development within the luxury fashion industry.

Marc Jacobs fosters a culture of creativity, innovation, and excellence. Employees are encouraged to express their individuality while contributing to the brand's legacy of high fashion and luxury. The workplace is dynamic, with a focus on collaboration and continuous improvement.