Marc Jacobs Sales Ambassador

Marc Jacobs, a distinguished name in the fashion industry, has been a trailblazer for over three decades, renowned for its pioneering designs and irreverent spirit. As part of the LVMH conglomerate, Marc Jacobs offers a dynamic and innovative environment, contributing significantly to the womenswear, beauty, accessories, fragrance, watch, and jewelry sectors. The brand's commitment to excellence and creativity makes it a coveted employer in the luxury fashion domain.

1. Serve as a passionate and knowledgeable Brand Ambassador, embodying the Marc Jacobs image for customers and the store team.
2. Adhere to and promote visual merchandising guidelines to reflect the brand image.
3. Enhance customer service standards to ensure an exemplary client journey.
4. Welcome clients, educate them about the brand, and build lasting relationships.
5. Introduce complementary products and share product knowledge to drive sales and achieve targets.
6. Confidently and professionally process sales transactions.
7. Collect and manage client CRM details to expand the client book.
8. Stay informed about fashion trends and product lines through research.
9. Ensure adherence to company policies and procedures.
10. Support stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear (RTW) and leather goods (LG).
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding sales targets while focusing on client needs and experiences.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of retail KPIs.
7. Fluency in English; additional languages are advantageous.

1. Strong sales and customer service skills.
2. Excellent communication and interpersonal abilities.
3. Proficiency in CRM systems and client relationship management.
4. Ability to work collaboratively in a team environment.
5. Strong organizational and multitasking skills.

A minimum of 2 years' experience in sales within a luxury, high fashion environment is required.

Employees are offered a vibrant work environment with opportunities for professional growth within the prestigious LVMH group.

Marc Jacobs fosters a culture of creativity and innovation, encouraging employees to embrace the brand's irreverent spirit and pioneering ethos. The workplace is dynamic, with a strong emphasis on collaboration and excellence.