Marc Jacobs Sales Ambassador

Madrid • Spain

Monday, January 5, 2026

Marc Jacobs International, a distinguished name in the luxury fashion industry, is renowned for its innovative designs and exceptional craftsmanship. As part of the Fashion & Leather Goods division, the brand is supported by the creative vision of Marc Jacobs himself. The company is committed to delivering unparalleled customer experiences and fostering a dynamic and inclusive work environment.

1. Serve as a brand ambassador, instilling enthusiasm and pride for Marc Jacobs.
2. Embody the brand image for customers and the store team, demonstrating a strong understanding of the brand DNA.
3. Lead by example, adhering to dress codes and appearance guidelines.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure an exceptional client journey.
6. Welcome clients, ensuring comfort and educating them about the brand.
7. Build and maintain client relationships, introducing complementary products and sharing product knowledge to drive sales.
8. Confidently and professionally process sales transactions.
9. Gather client CRM details to expand the client book.
10. Stay informed about fashion trends and product lines.
11. Ensure compliance with company policies and procedures.
12. Support stock control and management.

1. Minimum of 2 years of experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear (RTW) and leather goods (LG).
3. Fluent in English, with additional languages being advantageous.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding sales targets while focusing on client needs and experience.
3. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
4. Understanding of retail KPIs.

A minimum of 3 years of experience in a similar role is required.

The role offers opportunities for career advancement within the brand and exposure to a dynamic and creative work environment.

Marc Jacobs International fosters a culture of creativity, inclusivity, and excellence. The company values innovation and encourages employees to express their individuality while working collaboratively towards shared goals. The workplace is vibrant and fast-paced, reflecting the brand's commitment to pushing the boundaries of fashion.