Marc Jacobs Sales Ambassador

Madrid • Spain

Thursday, December 11, 2025

Marc Jacobs International, a distinguished name in the fashion industry, is renowned for its innovative designs and unparalleled creativity. As part of the esteemed Fashion & Leather Goods business group, Marc Jacobs is committed to excellence and luxury. The brand is a part of a larger conglomerate that is synonymous with high fashion and luxury goods, offering a dynamic environment for career growth and development.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Embody and represent the brand image to customers and the store team, adhering to dress codes and appearance guidelines.
3. Reflect visual merchandising guidelines to promote the brand image.
4. Enhance customer service standards to ensure an exceptional client journey.
5. Welcome clients, ensuring their comfort and educating them about the brand.
6. Build and maintain client relationships to maximize sales and achieve targets.
7. Introduce complementary products and share product knowledge to drive sales.
8. Process sales confidently and professionally.
9. Gather client CRM details to expand the client book.
10. Stay informed on fashion trends and product lines.
11. Ensure compliance with company policies and procedures.
12. Support stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding sales targets while focusing on client needs.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of retail KPIs.
7. Fluency in English, with additional languages being advantageous.

1. Strong customer service skills.
2. Excellent communication and interpersonal skills.
3. Ability to build and maintain client relationships.
4. Proficiency in sales techniques and CRM systems.
5. Knowledge of fashion trends and product lines.
6. Attention to detail in visual merchandising.

A minimum of 2 years' experience in a luxury, high fashion sales environment is required.

Employees are offered a dynamic work environment with opportunities for career growth and development within the luxury fashion industry.

Marc Jacobs fosters a culture of creativity, innovation, and excellence. The workplace is vibrant and dynamic, encouraging employees to embody the brand's values and contribute to its legacy of luxury and style.