Marc Jacobs Sales Ambassador

Marc Jacobs International, driven by the creative vision of Marc Jacobs, is a leading name in the luxury fashion industry. The company is renowned for its innovative designs and commitment to quality, offering a wide range of fashion products. The role is based in the prestigious El Corte Inglés Castellana in Madrid, Spain.

1. Excite and instill passion and pride for the brand.
2. Embody the brand image for customers and the store team.
3. Lead by example and adhere to dress codes and appearance guidelines.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure the best client journey.
6. Welcome clients and educate them about the brand.
7. Build and maintain client relationships.
8. Introduce complementary products and share product knowledge.
9. Process sales confidently and professionally.
10. Gather client CRM details to expand the client book.
11. Stay updated with fashion trends and product lines.
12. Ensure compliance with company policies and procedures.
13. Support stock control and management.

1. Minimum of 2 years’ experience in sales in a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding targets.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of Retail KPIs.
7. Fluent level in English; additional languages are an advantage.

1. Strong customer service skills.
2. Excellent communication and interpersonal skills.
3. Ability to build and maintain client relationships.
4. Proficient in sales techniques and product knowledge.
5. Strong organizational skills.

Minimum 3 years of experience in a similar role.

Full-time, permanent position with opportunities for career growth.

The role is based in Madrid, Spain, within the vibrant retail environment of El Corte Inglés Castellana. The company fosters a dynamic and creative workplace culture, emphasizing brand pride and customer engagement.