Marc Jacobs Sales Ambassador

London • UK

Wednesday, January 21, 2026

Marc Jacobs, a globally recognized luxury fashion brand, was founded in 1984 by its namesake designer and business partner Robert Duffy. Known for its innovative designs and commitment to quality, Marc Jacobs is part of the prestigious Fashion & Leather Goods division, offering a dynamic and creative work environment. The brand is synonymous with style and sophistication, attracting fashion-forward individuals worldwide.

1. Serve as a passionate and knowledgeable Brand Ambassador, embodying the Marc Jacobs image and ethos.
2. Lead by example, adhering to dress codes and appearance guidelines to represent the brand effectively.
3. Implement visual merchandising guidelines to enhance the brand image within the store.
4. Deliver exceptional customer service to ensure an outstanding client journey.
5. Welcome clients warmly, fostering a comfortable and inviting store atmosphere.
6. Build and maintain strong client relationships, expanding the client book through CRM details.
7. Introduce clients to complementary products, sharing in-depth product knowledge to drive sales and meet targets.
8. Process sales transactions confidently and professionally.
9. Stay informed on fashion trends and product lines to maintain a high level of product knowledge.
10. Support stock control and management, ensuring adherence to company policies and procedures.

1. Minimum of 2 years' experience in luxury, high fashion sales.
2. Experience in selling ready-to-wear and leather goods.
3. Commitment to achieving and exceeding sales targets while focusing on client needs.

1. Passion for fashion and sales.
2. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
3. Understanding of retail KPIs.
4. Fluency in English; additional languages are advantageous.

A minimum of 3 years of experience in a luxury, high fashion sales environment is required.

The role offers an opportunity to work in a prestigious luxury brand environment with potential career advancement.

Marc Jacobs fosters a culture of creativity, innovation, and excellence. Employees are encouraged to express their individuality while upholding the brand's high standards. The workplace is dynamic, with a strong emphasis on teamwork and professional growth.