Marc Jacobs Sales Ambassador

London • UK

Thursday, December 18, 2025

Marc Jacobs, a globally recognized brand founded in 1984 by Marc Jacobs and Robert Duffy, is synonymous with innovative fashion and luxury. As part of the prestigious Fashion & Leather Goods business group, Marc Jacobs offers a dynamic and creative work environment where employees are encouraged to express their individuality and passion for fashion. The brand is committed to excellence and innovation, making it an ideal workplace for those seeking to excel in the luxury fashion industry.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Embody the brand image for customers and the store team, demonstrating a strong understanding of the brand DNA.
3. Adhere to dress codes and appearance guidelines, setting an example for role model behavior.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure an exceptional client journey.
6. Welcome clients, ensuring they feel comfortable and educated about the brand.
7. Build and maintain client relationships, introducing complementary products and sharing product knowledge.
8. Process sales confidently and professionally, gathering client CRM details to expand the client book.
9. Stay informed about fashion trends and product lines through research.
10. Ensure adherence to company policies and procedures, supporting stock control and management.

1. Minimum of 2 years’ experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Commitment to achieving and exceeding sales targets while focusing on client needs and experience.

1. Passion for fashion and sales.
2. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
3. Understanding of retail KPIs.
4. Fluency in English; additional languages are advantageous.

Minimum 3 years of experience in a luxury, high fashion sales environment.

Employees enjoy a creative and dynamic work environment with opportunities for career advancement within the luxury fashion industry.

Marc Jacobs fosters a culture of creativity, individuality, and excellence. Employees are encouraged to express their passion for fashion and contribute to the brand's innovative spirit. The workplace is dynamic, with a focus on collaboration and achieving high standards.