Marc Jacobs Sales Ambassador

London • UK

Thursday, November 13, 2025

Marc Jacobs, a distinguished name in the luxury fashion industry, was established in 1984 by the eponymous designer and his business partner Robert Duffy. As part of the Fashion & Leather Goods sector, the brand has evolved into a global icon, renowned for its innovative designs and commitment to excellence. With a rich heritage rooted in New York City, Marc Jacobs continues to captivate the fashion world with its unique aesthetic and dedication to quality.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Embody the brand image for customers and the store team, maintaining a strong understanding of the brand DNA.
3. Lead by example, adhering to dress codes and appearance guidelines.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure an exceptional client journey.
6. Welcome clients, ensuring their comfort and educating them about the brand.
7. Build and maintain client relationships, introducing complementary products and sharing product knowledge to drive sales.
8. Process sales confidently and professionally, gathering client CRM details to expand the client book.
9. Stay informed on fashion trends and product lines through research.
10. Ensure compliance with company policies and procedures.
11. Support stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding sales targets while focusing on client needs and experience.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of retail KPIs.
7. Fluent in English; additional languages are an advantage.

1. Strong interpersonal and communication skills.
2. Proficiency in client relationship management.
3. Ability to work in a fast-paced, dynamic environment.
4. Keen attention to detail and organizational skills.
5. Proficiency in sales techniques and product knowledge.

Minimum 3 years of experience in a similar role within the luxury fashion industry.

Opportunities for career development and growth within the luxury fashion industry.

Marc Jacobs fosters a dynamic and inclusive workplace culture that values creativity, innovation, and excellence. Employees are encouraged to express their individuality while contributing to the brand's legacy of luxury and style. The company is committed to providing a supportive environment where team members can thrive and advance their careers.