Marc Jacobs Sales Ambassador

London • UK

Monday, October 27, 2025

Marc Jacobs, a distinguished name in the luxury fashion industry, was founded in 1984 by Marc Jacobs and Robert Duffy. The brand, known for its innovative and trendsetting designs, is part of the Fashion & Leather Goods business group. As an employer, Marc Jacobs offers a dynamic and creative work environment, fostering growth and excellence in the luxury retail sector.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Embody the brand image and maintain a strong understanding of the brand DNA.
3. Lead by example, adhering to dress codes and appearance guidelines.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure an exceptional client journey.
6. Welcome clients, ensuring their comfort and educating them about the brand.
7. Build and maintain client relationships, introducing complementary products.
8. Drive sales by sharing product knowledge and achieving sales targets.
9. Process sales confidently and professionally.
10. Gather client CRM details to expand the client book.
11. Stay updated on fashion trends and product lines.
12. Ensure adherence to company policies and procedures.
13. Support stock control and management.

1. Minimum of 3 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding sales targets.
3. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
4. Understanding of retail KPIs.
5. Fluency in English; additional languages are advantageous.

A minimum of 3 years' experience in a luxury, high fashion sales environment is required.

Employees enjoy a vibrant work environment with opportunities for career growth and development within the luxury fashion industry.

Marc Jacobs fosters a creative and dynamic workplace culture, encouraging innovation and excellence. The brand values passion, dedication, and a commitment to exceptional customer service.