Marc Jacobs Sales Ambassador

London • UK

Tuesday, October 21, 2025

Marc Jacobs, a distinguished name in the fashion industry, was established in 1984 by Marc Jacobs and Robert Duffy. The brand, renowned for its innovative designs and luxurious products, operates under the umbrella of the Fashion & Leather Goods business group. As a global leader in luxury fashion, Marc Jacobs offers an inspiring and dynamic work environment for those passionate about high fashion and retail excellence.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Exemplify the brand's image and maintain a strong understanding of its DNA.
3. Adhere to dress codes and appearance guidelines, setting a standard for the store team.
4. Implement visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure an exceptional client journey.
6. Welcome clients, ensuring a comfortable environment and educating them about the brand.
7. Build and maintain client relationships, introducing complementary products to drive sales.
8. Process sales confidently and professionally while gathering client CRM details.
9. Expand product knowledge by staying updated with fashion trends and conducting research.
10. Ensure adherence to company policies and procedures.
11. Support stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear (RTW) and leather goods (LG).
3. Passion for fashion and sales with a commitment to achieving and exceeding targets.
4. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
5. Understanding of retail KPIs.
6. Fluent in English; additional languages are advantageous.

1. Strong sales and client relationship management skills.
2. Excellent communication and interpersonal skills.
3. Ability to work in a fast-paced, dynamic environment.
4. Proficiency in CRM systems and retail software.
5. Keen attention to detail and a strong sense of aesthetics.

Minimum 3 years of experience in a luxury, high fashion sales environment.

The position offers opportunities for professional growth within a prestigious global brand, along with a vibrant and supportive work environment.

Marc Jacobs fosters a culture of creativity and innovation, encouraging employees to express their individuality while aligning with the brand's vision. The workplace is collaborative, dynamic, and driven by a shared passion for fashion excellence.