Marc Jacobs Sales Ambassador

London • UK

Thursday, September 18, 2025

Marc Jacobs, a distinguished name in the fashion industry, was founded in 1984 by Marc Jacobs and Robert Duffy. The brand has since evolved into a global icon, renowned for its innovative designs and luxury products. As part of the Fashion & Leather Goods business group, Marc Jacobs offers an enriching work environment that fosters creativity and excellence.

1. Serve as a passionate and knowledgeable Brand Ambassador, embodying the brand's image and values.
2. Lead by example, adhering to dress codes and appearance guidelines to represent the brand effectively.
3. Implement visual merchandising guidelines to enhance the brand image within the store.
4. Provide exceptional customer service to ensure an outstanding client journey.
5. Welcome and educate clients about the brand, building and maintaining strong client relationships.
6. Introduce complementary products and share product knowledge to drive sales and achieve targets.
7. Process sales confidently and professionally, while gathering client CRM details to expand the client book.
8. Stay informed about fashion trends and product lines to enhance product knowledge.
9. Ensure compliance with company policies and procedures, supporting stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling Ready-to-Wear (RTW) and Leather Goods (LG).
3. Commitment to achieving and exceeding sales targets, with a focus on client needs and experience.

1. Passion for fashion and sales.
2. Excellent personal presentation, embodying the Marc Jacobs brand.
3. Understanding of Retail Key Performance Indicators (KPIs).
4. Fluency in English, with additional languages considered an advantage.

A minimum of 3 years of relevant experience is required.

Employees enjoy a dynamic work environment with opportunities for professional growth and development within the luxury fashion industry.

Marc Jacobs fosters a culture of creativity and innovation, encouraging employees to express their individuality while upholding the brand's prestigious image. The workplace is collaborative, with a focus on delivering exceptional customer experiences and achieving excellence in all endeavors.