Marc Jacobs Sales Ambassador

London • UK

Monday, September 1, 2025

Marc Jacobs, a globally recognized brand founded in 1984 by Marc Jacobs and Robert Duffy, is synonymous with innovative fashion and luxury. Known for its eclectic style and creative vision, Marc Jacobs has expanded its reach with the launch of Heaven by Marc Jacobs, a line that captures the brand's multifaceted ethos. As part of the LVMH conglomerate, Marc Jacobs offers a dynamic and enriching work environment that fosters creativity and excellence.

1. Serve as a brand ambassador, embodying the brand image and ethos for customers and the store team.
2. Enhance customer service standards to ensure an exceptional client journey.
3. Reflect visual merchandising guidelines to promote the brand image.
4. Welcome clients, ensuring they feel comfortable and informed about the brand.
5. Build and maintain client relationships, expanding the client book through CRM.
6. Introduce complementary products and share product knowledge to drive sales.
7. Process sales confidently and professionally.
8. Stay updated with fashion trends and product lines.
9. Adhere to company policies and procedures, supporting stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Fluency in English; additional languages are advantageous.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding targets.
3. Excellent personal presentation.
4. Understanding of retail KPIs.

A minimum of 2 years' experience in luxury fashion sales is required.

Employees enjoy a vibrant work environment with opportunities for personal and professional growth within the luxury fashion industry.

Marc Jacobs fosters a culture of creativity, innovation, and excellence, encouraging employees to express their individuality while aligning with the brand's vision. The workplace is dynamic, with a focus on collaboration and personal growth.