Marc Jacobs Sales Ambassador

London • UK

Tuesday, August 12, 2025

Marc Jacobs, a globally recognized luxury fashion brand, was founded in 1984 by Marc Jacobs and Robert Duffy. Known for its innovative designs and commitment to quality, Marc Jacobs operates under the umbrella of the LVMH conglomerate, which is renowned for its portfolio of prestigious brands in the fashion and leather goods sector. The brand offers a dynamic and creative work environment, fostering growth and excellence in the luxury fashion industry.

1. Serve as a passionate and knowledgeable Brand Ambassador, embodying the Marc Jacobs brand image for customers and the store team.
2. Adhere to and promote visual merchandising guidelines to enhance the brand image.
3. Deliver exceptional customer service to ensure an outstanding client journey.
4. Welcome clients warmly, ensuring their comfort and educating them about the brand.
5. Cultivate and maintain strong client relationships, expanding the client book through CRM details.
6. Introduce complementary products and share product knowledge to drive sales and achieve targets.
7. Process sales confidently and professionally, ensuring compliance with company policies and procedures.
8. Stay informed about fashion trends and product lines to enhance product knowledge.
9. Support stock control and management.

1. Minimum of 2 years' experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear (RTW) and leather goods (LG).
3. Fluent in English; additional languages are advantageous.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding sales targets while focusing on client needs and experience.
3. Excellent personal presentation, embodying the Marc Jacobs brand.
4. Understanding of retail KPIs.

Minimum 3 years of experience in a luxury, high fashion sales environment.

Competitive benefits package including opportunities for career advancement within the LVMH group.

Marc Jacobs fosters a vibrant and inclusive workplace culture that encourages creativity and innovation. As part of the LVMH family, the brand values diversity and offers a supportive environment for professional growth and development.