Marc Jacobs Sales Ambassador

London • UK

Tuesday, August 5, 2025

Marc Jacobs, a distinguished name in the luxury fashion industry, was founded in 1984 by the eponymous designer and his business partner Robert Duffy. The brand has since evolved into a global icon, renowned for its innovative designs and commitment to excellence. As part of the prestigious Fashion & Leather Goods division, Marc Jacobs offers a dynamic and inspiring work environment, fostering creativity and professional growth.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Embody and represent the brand image to customers and the store team, adhering to dress codes and appearance guidelines.
3. Implement visual merchandising guidelines to promote the brand image.
4. Enhance customer service standards to ensure an exceptional client journey.
5. Welcome clients, ensuring a comfortable environment, and educate them about the brand.
6. Build and maintain client relationships, introducing complementary products and sharing product knowledge to drive sales.
7. Process sales confidently and professionally, gathering client CRM details to expand the client book.
8. Stay informed on fashion trends and product lines through research.
9. Ensure adherence to company policies and procedures.
10. Support stock control and management.

1. Minimum of 2 years of experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Fluency in English; additional languages are advantageous.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding sales targets while focusing on client experience.
3. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
4. Understanding of retail KPIs.

A minimum of 3 years of relevant experience is required.

Employees enjoy a stimulating work environment with opportunities for career advancement and personal development.

Marc Jacobs fosters a culture of creativity, innovation, and excellence. The brand values its employees and encourages them to express their individuality while contributing to the brand's success. The work environment is dynamic and collaborative, promoting professional growth and a passion for fashion.