Marc Jacobs Sales Ambassador

Marc Jacobs, a globally renowned fashion brand, was established in 1984 by Marc Jacobs and Robert Duffy. Known for its innovative and eclectic designs, the brand has carved a niche in the luxury fashion industry. Heaven by Marc Jacobs, a sub-brand launched in 2020, embodies the diverse and vibrant spirit of the Marc Jacobs universe. The brand operates flagship stores in key fashion capitals, including a prominent location in London's Soho district, offering a comprehensive range of clothing and lifestyle products.

1. Serve as a brand ambassador, instilling passion and pride for the Marc Jacobs brand.
2. Embody and communicate the brand image to customers and the store team, adhering to dress codes and appearance guidelines.
3. Reflect visual merchandising guidelines to promote the brand image.
4. Enhance customer service standards to ensure an exceptional client journey.
5. Welcome clients, educate them about the brand, and build lasting relationships.
6. Introduce complementary products and share product knowledge to drive sales and achieve targets.
7. Process sales confidently and professionally.
8. Gather client CRM details to expand the client book.
9. Stay informed about fashion trends and product lines through research.
10. Ensure adherence to company policies and procedures.
11. Support stock control and management.

1. Minimum of 2 years’ experience in sales within a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding sales targets while focusing on client needs.
3. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
4. Understanding of retail KPIs.
5. Fluent in English; additional languages are advantageous.

Minimum of 3 years in a similar role within the luxury fashion sector.

Opportunities for career advancement within a prestigious global fashion brand.

Marc Jacobs fosters a dynamic and creative workplace culture that values innovation, diversity, and the unique contributions of each team member. The brand encourages a collaborative environment where passion for fashion and excellence in customer service are paramount.