Closed Applications No Longer Accepted
Nota Bene: This job opportunity at Marc Jacobs was available until Tuesday, June 17, 2025, but applications are no longer being accepted.
Marc Jacobs Sales Ambassador
Marc Jacobs, a globally renowned fashion brand, was established in 1984 by Marc Jacobs and Robert Duffy. Known for its innovative and eclectic designs, the brand has carved a niche in the luxury fashion industry. Heaven by Marc Jacobs, a sub-brand launched in 2020, embodies the diverse and vibrant spirit of the Marc Jacobs universe. The brand operates flagship stores in key fashion capitals, including a prominent location in London's Soho district, offering a comprehensive range of clothing and lifestyle products.
- Serve as a brand ambassador, instilling passion and pride for the Marc Jacobs brand.
- Embody and communicate the brand image to customers and the store team, adhering to dress codes and appearance guidelines.
- Reflect visual merchandising guidelines to promote the brand image.
- Enhance customer service standards to ensure an exceptional client journey.
- Welcome clients, educate them about the brand, and build lasting relationships.
- Introduce complementary products and share product knowledge to drive sales and achieve targets.
- Process sales confidently and professionally.
- Gather client CRM details to expand the client book.
- Stay informed about fashion trends and product lines through research.
- Ensure adherence to company policies and procedures.
- Support stock control and management.
- Minimum of 2 years’ experience in sales within a luxury, high fashion environment.
- Experience in selling ready-to-wear and leather goods.
- Passion for fashion and sales.
- Commitment to achieving and exceeding sales targets while focusing on client needs.
- Excellent personal presentation as a Marc Jacobs Brand Ambassador.
- Understanding of retail KPIs.
- Fluent in English; additional languages are advantageous.
Minimum of 3 years in a similar role within the luxury fashion sector.
Opportunities for career advancement within a prestigious global fashion brand.
Marc Jacobs fosters a dynamic and creative workplace culture that values innovation, diversity, and the unique contributions of each team member. The brand encourages a collaborative environment where passion for fashion and excellence in customer service are paramount.


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