Marc Jacobs Sales Ambassador

London • UK

Tuesday, June 17, 2025

Marc Jacobs, a globally renowned fashion brand, was founded in 1984 by Marc Jacobs and Robert Duffy. Known for its innovative designs and bold aesthetic, Marc Jacobs has established itself as a leader in the luxury fashion industry. The brand's sub-label, Heaven by Marc Jacobs, launched in 2020, offers a unique retail experience that reflects the eclectic and vibrant spirit of the Marc Jacobs universe. As part of the LVMH conglomerate, Marc Jacobs benefits from the extensive resources and prestige associated with one of the world's largest luxury goods companies.

1. Act as a brand ambassador, embodying the Marc Jacobs image and ethos.
2. Provide exceptional customer service to enhance the client journey and build loyalty.
3. Adhere to visual merchandising guidelines to promote the brand image.
4. Drive sales by introducing complementary products and sharing product knowledge.
5. Process sales transactions confidently and professionally.
6. Maintain and expand the client book by gathering CRM details.
7. Stay informed about fashion trends and product lines.
8. Ensure compliance with company policies and procedures.
9. Support stock control and management.

1. Minimum of 2 years' experience in luxury fashion sales.
2. Experience in selling ready-to-wear and leather goods.
3. Fluency in English; additional languages are advantageous.

1. Strong passion for fashion and sales.
2. Commitment to achieving and exceeding sales targets.
3. Excellent personal presentation and understanding of retail KPIs.

Minimum 3 years of experience in a luxury, high-fashion environment.

Opportunity to work with a prestigious luxury brand and develop a career in the fashion industry.

Marc Jacobs fosters an environment of creativity and innovation, encouraging employees to express their individuality while upholding the brand's high standards of excellence. The workplace culture is dynamic and fast-paced, reflecting the vibrant and eclectic nature of the brand itself.