Marc Jacobs Sales Ambassador

London • UK

Monday, January 13, 2025

Marc Jacobs, a globally renowned fashion brand, was established in 1984 by Marc Jacobs and Robert Duffy. The brand is celebrated for its innovative designs and has become a symbol of luxury and style worldwide. As part of the Fashion & Leather Goods business group, Marc Jacobs offers a dynamic work environment that thrives on creativity and excellence.

1. Act as a brand ambassador, embodying the brand image and values for customers and the store team.
2. Lead by example, adhering to dress codes and appearance guidelines.
3. Reflect visual merchandising guidelines to promote the brand image.
4. Enhance customer service standards to ensure an exceptional client journey.
5. Welcome clients, ensuring they feel comfortable and informed about the brand.
6. Build and maintain client relationships to maximize sales and achieve targets.
7. Introduce complementary products and share product knowledge to drive sales.
8. Process sales confidently and professionally.
9. Gather client CRM details to expand the client book.
10. Stay updated on fashion trends and product lines through research.
11. Ensure compliance with company policies and procedures.
12. Support stock control and management.

1. Minimum of 2 years' experience in luxury, high fashion sales.
2. Experience in selling ready-to-wear and leather goods.
3. Commitment to achieving and exceeding sales targets.

1. Passion for fashion and sales.
2. Excellent personal presentation as a brand ambassador.
3. Understanding of retail KPIs.
4. Fluency in English; additional languages are advantageous.

A minimum of 3 years of experience in a luxury, high fashion environment is required.

Opportunities for career growth within a prestigious global brand.

Marc Jacobs fosters a culture of innovation, creativity, and excellence. Employees are encouraged to express their individuality while upholding the brand's prestigious image. The work environment is dynamic and supportive, offering opportunities for professional growth and development.