Marc Jacobs Sales Ambassador

Marc Jacobs, founded in 1984 by Marc Jacobs and Robert Duffy, is a global brand known for its innovative and high-fashion designs. With its origins in New York City, the brand has become synonymous with luxury and style.

1. Excite and instill passion and pride for the brand.
2. Embody the brand image for customers and the store team.
3. Lead by example and adhere to dress codes and appearance guidelines.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure the best client journey.
6. Welcome clients and educate them about the brand.
7. Build and maintain client relationships.
8. Introduce complementary products and share product knowledge to drive sales.
9. Process sales confidently and professionally.
10. Gather client CRM details to expand the client book.
11. Stay updated with fashion trends and product lines.
12. Ensure adherence to company policies and procedures.
13. Support stock control and management.

1. Minimum of 2 years’ experience in sales in a luxury, high fashion environment.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding targets.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of retail KPIs.
7. Fluent level in English; additional languages are an advantage.

1. Strong understanding of brand DNA.
2. Excellent customer service skills.
3. Ability to build and maintain client relationships.
4. Strong product knowledge and sales skills.
5. Professional presentation and adherence to brand guidelines.

Minimum 3 years of experience in a similar role.

Career growth opportunities within the luxury fashion industry.

Located on Regent Street in London, the workplace offers a vibrant and dynamic environment, reflecting the high-fashion and luxury ethos of Marc Jacobs.