Marc Jacobs Sales Ambassador

London • UK

Monday, January 6, 2025

Marc Jacobs, a globally recognized brand, was founded in 1984 by Marc Jacobs and Robert Duffy. The brand has its roots in New York City, where Marc Jacobs honed his craft at the High School of Art and Design and Parsons School of Design. As part of the prestigious LVMH group, Marc Jacobs continues to set trends in the luxury fashion industry, offering a dynamic and creative environment for its employees.

1. Serve as a passionate and knowledgeable Brand Ambassador, embodying the brand's image and values.
2. Ensure visual merchandising aligns with brand guidelines to promote the brand image.
3. Enhance customer service standards to provide an exceptional client journey.
4. Welcome clients, educate them about the brand, and build lasting relationships.
5. Introduce complementary products and share product knowledge to drive sales and achieve targets.
6. Confidently process sales and gather client CRM details to expand the client book.
7. Stay informed about fashion trends and product lines to maintain high product knowledge.
8. Adhere to company policies and procedures, supporting stock control and management.

1. Minimum of 2 years' experience in luxury, high-fashion sales.
2. Experience in selling ready-to-wear and leather goods.

1. Passion for fashion and sales.
2. Commitment to achieving and exceeding sales targets while focusing on client needs.
3. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
4. Understanding of retail KPIs.
5. Fluency in English, additional languages advantageous.

A minimum of 3 years of relevant experience is required.

Employees enjoy a creative and dynamic work environment with opportunities for professional growth within the LVMH group.

Marc Jacobs fosters a culture of creativity and innovation, encouraging employees to embody the brand's values and contribute to its prestigious legacy. The workplace is vibrant and collaborative, with a focus on personal development and excellence.