Marc Jacobs Sales Ambassador

Barcelona • Spain

Monday, January 13, 2025

Marc Jacobs International, a distinguished name in the luxury fashion industry, is renowned for its innovative designs and creative vision. As part of the LVMH conglomerate, Marc Jacobs benefits from the extensive resources and global reach of one of the world's leading luxury groups. The brand is committed to fostering a dynamic and inclusive work environment where creativity and excellence thrive.

1. Serve as a brand ambassador, instilling passion and pride for Marc Jacobs.
2. Embody the brand image for customers and the store team, demonstrating a strong understanding of the brand DNA.
3. Lead by example, adhering to dress codes and appearance guidelines.
4. Reflect visual merchandising guidelines to promote the brand image.
5. Enhance customer service standards to ensure an optimal client journey.
6. Welcome clients, ensuring they feel comfortable and informed about the brand.
7. Build and maintain client relationships, introducing complementary products and sharing product knowledge.
8. Process sales confidently and professionally, gathering client CRM details to expand the client book.
9. Stay informed on fashion trends and product lines through research.
10. Ensure compliance with company policies and procedures.
11. Support stock control and management.

1. Minimum of 2 years' experience in luxury, high fashion sales.
2. Experience in selling ready-to-wear and leather goods.
3. Passion for fashion and sales.
4. Commitment to achieving and exceeding targets while focusing on client experience.
5. Excellent personal presentation as a Marc Jacobs Brand Ambassador.
6. Understanding of retail KPIs.
7. Fluent in English; additional languages are advantageous.

1. Strong sales and client management skills.
2. Excellent communication and interpersonal abilities.
3. Proficient in CRM systems and client relationship management.
4. Ability to stay updated with fashion trends and product knowledge.
5. Strong organizational and multitasking skills.

Minimum of 3 years in a luxury, high fashion sales environment.

Employees enjoy a vibrant work environment with opportunities for professional growth and development within the global luxury fashion industry.

Marc Jacobs fosters a creative and inclusive workplace culture where innovation and individuality are celebrated. Employees are encouraged to express their unique talents and contribute to the brand's legacy of excellence.