Marc Jacobs Sales Administration Coordinator

London • UK

Wednesday, February 26, 2025

Marc Jacobs, a distinguished name in the luxury fashion industry, operates under the umbrella of the LVMH conglomerate, renowned for its portfolio of prestigious brands. As an employer, Marc Jacobs offers a dynamic and innovative environment, fostering creativity and excellence in its workforce. The brand is committed to nurturing talent and providing opportunities for professional growth within the global luxury market.

1. Coordinate seasonal product launches across retail and wholesale channels in alignment with global marketing strategies and regional product availability.
2. Collaborate with Sales, Customer Service, and Credit departments to achieve monthly invoicing targets.
3. Enhance regional turnover through in-season replenishment and commercial action plans.
4. Maintain and update the customer database, including contact details and incoterms, and manage new account creation requests.
5. Evaluate customer ratings based on credit management and suggest action plans for improvement.
6. Support the sales team in implementing the automatic replenishment program (NOOS).
7. Develop tools to stimulate reorders and manage the EMEA wholesale distribution network.
8. Coordinate logistics and supply chain activities with key partners and department stores.
9. Oversee bi-weekly replenishment and target stock levels for EMEA retail stores, coordinating new product launches.
10. Support wholesale and retail projects from a sales administration, logistics, and inventory perspective.
11. Monitor top sellers' availability in EMEA distribution centers and manage stock rebalancing.
12. Provide monthly regional stock reports to plan off-price activities and liquidation opportunities.
13. Coordinate annual physical stock takes at distribution centers and stores according to financial guidelines.
14. Assist Customer Service in achieving monthly invoicing targets and resolving local issues.
15. Enhance customer satisfaction in EMEA through local knowledge and strategic project support.
16. Coordinate with Credit Management to facilitate shipping post-payment and resolve credit issues.
17. Analyze sell-out data to customize reorder proposals and provide ad-hoc reports to the sales team.

1. Minimum 3 years of experience or internship in Supply Chain or Sales Administration.
2. Understanding of warehouse systems, credit control, and logistics.
3. Fluent in English and Italian; proficiency in French or German is advantageous.

1. Customer and result-oriented mindset.
2. Strong analytical and sales skills.
3. Excellent coordination and organizational abilities with attention to detail.
4. Ability to multitask and work under pressure with shifting priorities.
5. Proficient in Microsoft Office, particularly Excel and PowerPoint.
6. Experience with ERPs such as AX or SAP is a plus.
7. Proactive problem-solving approach.

A minimum of 3 years in supply chain or sales administration roles, with a focus on luxury fashion or related industries.

Marc Jacobs offers a hybrid working model, allowing flexibility between remote and office work, along with opportunities for career advancement within the luxury fashion sector.

Marc Jacobs fosters a vibrant and inclusive workplace culture, emphasizing creativity, collaboration, and excellence. The brand values diversity and encourages employees to express their individuality while contributing to the collective success of the company.