Marc Jacobs E-commerce & Digital Marketing Senior Manager

Tokyo • Japan

Friday, November 21, 2025

Marc Jacobs, a distinguished name in the luxury fashion industry, is renowned for its innovative designs and commitment to excellence. As part of the esteemed LVMH Group, Marc Jacobs benefits from the conglomerate's extensive resources and global reach, offering employees a unique opportunity to thrive in a dynamic and prestigious environment.

1. Drive sales growth through the IHEC platform by monitoring KPIs and implementing data-driven strategies.
2. Ensure alignment with overall business goals and budget targets.
3. Identify opportunities for revenue growth, including customer retention and conversion rate optimization.
4. Oversee end-to-end operations of the e-commerce storefront, including inventory management, order fulfillment, and product registration.
5. Lead performance marketing and sales promotion planning to maximize customer engagement and transactions.
6. Collaborate with cross-functional teams to ensure strategic alignment and seamless execution.
7. Support the management of third-party marketplace operations, ensuring alignment with the brand’s objectives and performance targets.
8. Conduct in-depth product performance analysis to optimize pricing, inventory allocation, and promotional effectiveness.
9. Generate detailed sales reports and actionable insights to support decision-making and business forecasting.
10. Manage email newsletter campaigns to drive customer engagement and retention.
11. Oversee digital marketing initiatives, including performance tracking and ROI optimization.
12. Develop and implement customer-centric strategies to enhance the online shopping experience across platforms.
13. Identify new e-commerce trends and innovations to keep the brand competitive in the digital marketplace.
14. Provide mentorship and leadership to junior team members, fostering a high-performance culture.

1. Minimum 5 years of relevant experience in e-commerce and digital marketing.
2. Proven track record of driving sales growth and optimizing digital operations.

1. Strong analytical skills with the ability to leverage data-driven insights.
2. Excellent collaboration and cross-functional team management skills.
3. Proficiency in web analytics tools and digital marketing platforms.
4. Exceptional leadership and team development capabilities.

Minimum 5 years of relevant experience in e-commerce and digital marketing.

Marc Jacobs offers a comprehensive benefits package, including health insurance, retirement plans, and employee discounts on luxury products.

Marc Jacobs fosters a culture of creativity, innovation, and excellence. Employees are encouraged to push boundaries and explore new ideas, supported by a collaborative and inclusive work environment.