Make Up For Ever International CRM Assistant

Levallois-Perret • France

Friday, August 8, 2025

Make Up For Ever, a distinguished brand under the LVMH umbrella, is renowned for its innovative and high-performance makeup products. As part of the world's leading luxury group, LVMH, the brand benefits from a rich ecosystem where excellence and innovation are paramount. Make Up For Ever is committed to fostering a dynamic and inclusive workplace that reflects the diversity of its clientele.

1. Assist in the preparation and construction of CRM campaigns, ensuring adherence to global guidelines and local constraints.
2. Support the drafting of briefs and coordination with Marketing, Education, Design, and other stakeholders.
3. Contribute to the creation of guidelines and recommendations for markets.
4. Participate in the development and proposal of new CRM mechanisms (loyalty, reactivation, acquisition).
5. Monitor the production and deployment of automated emails (triggers) within customer journeys.
6. Ensure proper integration and functioning of customer journeys: preparation of functional tests and follow-up with technical teams.
7. Participate in the implementation of tests and optimization of automated systems.
8. Support the Global CRM Project Manager on key international projects.
9. Update performance indicators (KPIs) at a global and market level.
10. Ensure operational follow-up of ongoing CRM projects (agenda management, minutes, follow-ups).
11. Contribute to the analysis of trigger and ad hoc campaign performances, identifying successes and areas for improvement.
12. Propose corrective actions and innovations through benchmarking and competitive analysis.

1. Currently pursuing a Bac +4/+5 degree in business school, communication, or equivalent university program.
2. Ideally, previous internship experience in CRM, preferably within the makeup industry.

1. Organized, proactive, and rigorous with a high level of reactivity.
2. Strong interpersonal skills for collaboration with various stakeholders.
3. Sensitivity to the makeup industry and strong interest in trends.
4. Proficiency in English and Microsoft Office Suite (Word, Excel, PowerPoint).
5. Experience in digital marketing/CRM is a plus.

Beginner level, ideally with prior internship experience in CRM.

Currently pursuing a Bac +4/+5 degree in business school, communication, or equivalent.

Opportunity to engage in a vibrant internal company life, including climate workshops, e-learning development platforms, and participation in associative commitments such as Green Week and Inclusive Week. Access to internal product testing with the Makeup Studio, annual festivities, and a lunch break run club.

Make Up For Ever fosters an engaged and inclusive collective that mirrors the diversity of its customers, encouraging employees to express their individuality and remain true to their convictions. The brand offers equal employment opportunities to all candidates, regardless of gender, ethnicity, religion, sexual orientation, social status, disability, or age.