Make Up For Ever International CRM Assistant

Levallois-Perret • France

Thursday, July 10, 2025

Make Up For Ever, a distinguished brand within the LVMH conglomerate, is renowned for its innovative contributions to the luxury cosmetics sector. As part of LVMH, the world's leading luxury goods group, Make Up For Ever offers a dynamic environment where creativity and excellence converge. The brand is committed to fostering an inclusive workplace that mirrors the diversity of its clientele, providing equal employment opportunities to all candidates.

1. Assist in the preparation and development of CRM campaigns, ensuring alignment with global directives and local constraints.
2. Support the drafting of briefs and coordinate with Marketing, Education, Design, and other stakeholders.
3. Contribute to the creation of guidelines and recommendations for markets.
4. Participate in brainstorming and proposing new CRM strategies for loyalty, reactivation, and acquisition.
5. Monitor the production and deployment of automated emails (triggers) within customer journeys.
6. Ensure the proper integration and functionality of customer journeys, including preparing functional tests and coordinating with technical teams.
7. Assist in the implementation of tests and the optimization of automated systems.
8. Support the Global CRM Project Manager on key international projects.
9. Update performance indicators (KPIs) globally and by market.
10. Ensure operational follow-up of ongoing CRM projects, including agenda management, meeting minutes, and follow-ups.
11. Contribute to the analysis of trigger and ad hoc campaign performances, identifying successes and areas for improvement.
12. Propose corrective actions and innovations through benchmarking and competitive analysis.

1. Currently pursuing a Master's degree (Bac +4/+5) in Business, Communication, or equivalent, with a preference for candidates with prior CRM internship experience.
2. Experience in the makeup industry is advantageous.

1. Organized, proactive, and meticulous with strong reactivity.
2. Excellent interpersonal skills for collaboration with diverse stakeholders.
3. Passion for the makeup industry and keen interest in trends.
4. Proficiency in English and Microsoft Office Suite (Word, Excel, PowerPoint).
5. Experience in digital marketing/CRM is a plus.

Entry-level experience, ideally with a prior internship in CRM.

Currently enrolled in a Master's program (Bac +4/+5) in Business, Communication, or equivalent.

Participation in a vibrant company culture with internal events, e-learning platforms, and opportunities for professional growth within the LVMH ecosystem.

Make Up For Ever champions a vibrant and inclusive culture, encouraging employees to express their individuality and convictions. As part of the LVMH group, the brand promotes collaboration and innovation, offering access to Employee Resource Groups and mentoring programs to enhance professional development.