Make Up For Ever International CRM Assistant Intern

Neuilly-sur-Seine • France

Sunday, February 16, 2025

Make Up For Ever, a distinguished brand within the LVMH group, is a leader in the luxury cosmetics sector. Founded in 1984 in Paris, the brand has been at the forefront of innovation in the makeup industry. As part of the LVMH family, Make Up For Ever benefits from the conglomerate's commitment to excellence and innovation, offering employees a dynamic and enriching work environment. The brand is distributed in over 55 countries and employs more than 1,400 individuals globally, with a significant presence in France.

1. Contribute to the development of CRM strategies for product launches, considering local market constraints.
2. Identify best practices and relevant use cases through competitive analysis for each launch.
3. Propose innovative and differentiated CRM mechanisms.
4. Collaborate closely with various departments to implement a 360° CRM strategy, facilitating workshops and documenting discussions.
5. Monitor and compare launch campaigns across international and local markets.
6. Develop briefs for ad-hoc and automated international CRM campaigns, ensuring market constraints and CRM objectives are met.
7. Coordinate content with internal stakeholders such as Marketing, Education, and Artistic Direction.
8. Prepare and validate weekly content with CRM and artistic teams.
9. Deliver content with CRM guidelines, recommendations, and best practices, addressing market inquiries.
10. Suggest new mechanisms and innovative ideas aligned with market needs and international objectives, conducting competitive analysis and benchmarks.
11. Update international and market-specific customer KPI dashboards.
12. Track ongoing projects, including sponsorships, new automated campaigns, and brand identity contact strategies.
13. Evaluate the performance of automated campaigns in each market, identifying successes and failures, and recommending optimizations and action plans.

1. Currently pursuing a Master's degree (Bac +4/+5) in Business, Communication, or a related field.
2. Previous internship experience in CRM, preferably in the makeup industry.

1. Proficiency in Microsoft Office Suite (Word, Excel, PowerPoint).
2. Strong interpersonal skills for effective collaboration with diverse stakeholders.
3. Creativity and a keen interest in trends.
4. Enthusiasm, curiosity, and proactive problem-solving abilities.
5. Fluency in English.

Entry-level position suitable for students with some internship experience in CRM.

Currently pursuing a Master's degree in Business, Communication, or a related field.

Interns will have the opportunity to engage in a vibrant company culture with access to workshops, e-learning platforms, and participation in events such as Green Week and Inclusive Week. Membership in LVMH's Employee Resource Groups and mentoring programs is also available.

Make Up For Ever fosters an inclusive and dynamic workplace that values diversity and individuality. As part of the LVMH group, the company emphasizes excellence and innovation, encouraging employees to express their personalities and convictions freely. The brand is committed to providing equal employment opportunities without discrimination.