Maison Margiela Store Manager

Maison Margiela is a Paris-based fashion house renowned for its conceptual, deconstructed approach to luxury. Known for haute couture, ready-to-wear and the contemporary MM6 line, the house emphasizes creativity, craftsmanship and a distinct artistic sensibility. Maison Margiela operates within the OTB (Only The Brave) group and maintains an international retail footprint that serves a discerning, global clientele.

1. Lead store performance to achieve sales and profitability targets through proactive action plans in coordination with the Retail Manager.
2. Set, monitor and drive daily, monthly and long-term sales objectives while adapting quickly to market changes and short-term pressures.
3. Manage omnichannel operations and ensure full compliance with Maison Margiela and OTB group retail standards and procedures.
4. Oversee inventory management: review assortments, optimize stock levels and mix to reflect buying trends and customer demand.
5. Analyse CRM data to develop and execute clienteling, acquisition and retention activities tailored to local and tourist clientele.
6. Recruit, train and develop store staff; evaluate performance, create schedules and maintain a high-performing, service-oriented team.
7. Implement and maintain visual merchandising, store presentation and housekeeping standards in accordance with brand guidelines.
8. Ensure store safety, loss-prevention and emergency preparedness; respond appropriately to incidents (theft, fire, natural disasters).

1. Proven retail management experience in fashion, jewelry or lifestyle brands—preferably in luxury or contemporary segments.
2. Demonstrable track record of meeting or exceeding sales targets and driving store profitability.
3. Strong leadership and people-management skills with experience recruiting, coaching and developing retail teams.
4. Excellent interpersonal and storytelling skills with a customer-centric approach to deliver personalised client experiences.
5. Operational competency in inventory control, merchandising/visual standards and omnichannel store processes.
6. Cultural awareness and the ability to engage an international clientele; multilingual ability is an asset.

1. Clienteling and CRM analysis
2. Inventory management and assortment planning
3. Visual merchandising (VM) execution
4. Omnichannel retail operations
5. Sales planning and KPI management
6. Team leadership and staff development
7. Loss prevention and store safety procedures
8. Customer service excellence

Proven experience managing a boutique or multi-category retail store, ideally within luxury or contemporary fashion; demonstrable success in achieving sales targets, executing CRM-driven clienteling, overseeing inventory and delivering high retail standards.

High school diploma or equivalent required; bachelor’s degree in business, retail management, fashion or a related field preferred.

Maison Margiela fosters a creative, concept-driven environment that values anonymity, craftsmanship and experimental design. Retail teams operate within a high-touch, client-focused culture that balances artisanal heritage with contemporary retail innovation under the OTB group umbrella.