Maison Margiela Client Advisor

Maison Margiela, a distinguished Parisian fashion house established in 1988 by the visionary Belgian designer Martin Margiela, is renowned for its avant-garde aesthetics and the belief that fashion is an expressive art form. As part of the OTB group since 2002, Maison Margiela continues to redefine modern fashion while preserving its unique identity and heritage. The brand offers haute couture, ready-to-wear collections for both women and men, the contemporary MM6 line, as well as footwear, interior design, and accessories including leather goods, fine jewelry, and fragrances.

1. Greet and assist clients with a warm, professional, and personalized approach.
2. Provide expert product knowledge and styling advice tailored to client needs.
3. Drive sales through exceptional service, upselling, and cross-selling strategies.
4. Maintain a high level of client satisfaction to encourage repeat business.
5. Build and maintain strong relationships with clients, offering a personalized luxury shopping experience.
6. Develop a client book and engage through follow-ups, invitations to events, and personal styling sessions.
7. Anticipate client needs and proactively offer recommendations.
8. Uphold the brand’s values, image, and standards at all times.
9. Stay updated on brand history, new collections, and industry trends.
10. Ensure store presentation and merchandising align with brand guidelines.
11. Process transactions efficiently and handle POS system operations.
12. Manage inventory, stock replenishment, and product care.
13. Support back-office functions and participate in visual merchandising activities.

1. Previous experience in fashion, jewelry, or lifestyle brands.

1. Strong interpersonal and storytelling skills to engage clients.
2. Ability to meet and exceed sales targets.
3. Passion for delivering a personalized shopping experience.
4. Ability to interact with an international clientele.
5. Collaborative spirit to work within a dynamic team environment.
6. Fluency in additional languages is a plus.

Previous experience in fashion, jewelry, or lifestyle brands is required.

Flexible work schedule, including availability for weekends, holidays, and early/late shifts as needed.

Maison Margiela fosters an environment that celebrates creativity, innovation, and individuality. As part of the OTB group, the brand upholds a culture of pushing boundaries while maintaining its distinctive identity. The workplace is dynamic and collaborative, encouraging team members to contribute to the brand's legacy of excellence.