Francis Kurkdjian Retail Education and Excellence Manager

Paris • France

Tuesday, February 24, 2026

Maison Francis Kurkdjian, a distinguished member of the LVMH Group, is renowned for its exquisite collection of unique fragrances, crafted with the utmost dedication to the traditions of French perfumery. Established in 2009, the brand has rapidly expanded to nearly 1000 prestigious retail locations worldwide. As a part of the luxury conglomerate LVMH, Maison Francis Kurkdjian offers its employees dynamic opportunities to develop new skills, face remarkable challenges, and showcase their talents in a thriving environment.

1. Develop and implement the international training strategy aligned with business objectives and brand identity.
2. Design and establish pedagogical guidelines and standards for training programs across products, sales techniques, and customer experiences.
3. Create engaging and impactful training modules and innovative educational tools, including e-learning and interactive presentations.
4. Continuously update training content to reflect new product launches.
5. Train and coach the international network of local trainers to ensure consistent and excellent knowledge transfer.
6. Facilitate the international trainer community, promoting skill exchange and competence sharing during Education Events.
7. Monitor trainer performance and evaluate training effectiveness.
8. Enhance in-store customer experience by integrating best practices into training pathways.
9. Establish performance indicators and tools to measure training impact on sales and customer satisfaction.
10. Conduct active research on pedagogical trends, technological innovations in training, and luxury sector best practices.
11. Propose innovative approaches to enrich training systems.

1. Significant experience (minimum 7-10 years) in international training within the luxury, beauty, or fragrance industry.
2. Strong expertise in 'Train the Trainers' methodologies.
3. Excellent knowledge of luxury retail sales techniques and customer service.
4. Proven ability to design and develop innovative training programs and engaging educational tools.
5. Fluency in English (written and spoken); proficiency in a third language (e.g., Mandarin, Spanish) is advantageous.
6. Mastery of digital training tools (LMS, e-learning creation tools, etc.).

1. Pedagogical expertise and excellent communication skills.
2. Ability to inspire and motivate diverse audiences.
3. Autonomy, proactivity, and initiative.
4. Organizational skills, attention to detail, and ability to manage complex international projects.

Minimum 10 years of experience in international training within the luxury, beauty, or fragrance industry.

Maison Francis Kurkdjian offers an inclusive work environment, promoting diversity and equal opportunities for all employees, including those with disabilities.

Maison Francis Kurkdjian fosters an inclusive and diverse workplace culture, committed to providing equal opportunities and creating an environment where all employees can thrive and reach their full potential. The brand values the unique talents and singularities of its workforce, contributing to the richness and success of the Maison.