Technical Estimator

TAG Heuer, part of the LVMH Watches & Jewelry division, is renowned for its iconic luxury timepieces. The company offers employees the opportunity to work with prestigious products and provides exclusive training and development opportunities. TAG Heuer is committed to fostering a diverse and inclusive workplace, supporting various Employee Resource Groups to empower and embrace diversity within its teams.

1. Conduct detailed examinations of TAG Heuer watches to determine necessary repairs.
2. Undertake initial technical training and proactively develop technical skills.
3. Open timepieces and perform relevant tests on the movement.
4. Carry out thorough visual examinations to assist in determining repair types.
5. Provide findings to the Admin Team explaining necessary repairs.
6. Collaborate with internal departments for additional technical information.
7. Ensure exceptional client experience through accurate diagnosis and product knowledge.
8. Effectively use bespoke databases and systems.
9. Provide technical information to the Customer Service team for inquiries.
10. Meet determined deadlines and maintain a standard of excellence.
11. Undertake additional departmental duties as required.
12. Assist and support team development and attend trainings.
13. Offer outstanding service to clients as a Brand Ambassador.
14. Embody brand values and actively develop brand knowledge.

1. GCSE, A Level or NVQ qualifications

1. Problem-solving skills and commitment to producing results
2. Ability to work well under pressure with high accuracy and attention to detail
3. Confident PC user with ability to use various systems
4. Organized and driven to complete tasks within appropriate timeframes
5. Ability to prioritize and plan workload in accordance with team goals
6. Flexibility to work to changing deadlines and as part of a team
7. Professionalism, conscientiousness, and reliability

Previous experience working with watches or similar products is desirable.

Competitive salary, pension, private healthcare, and life cover. Access to exclusive LVMH group staff sales.

Pension, private healthcare, life cover, and access to exclusive LVMH group staff sales.

TAG Heuer promotes a diverse and inclusive workplace culture, encouraging applications from all backgrounds and abilities. The company supports various Employee Resource Groups and fosters a community within the workplace, providing a safe space for all.