LVMH Watches & Jewelry Client Advisor

Washington D.C. • USA

Monday, January 6, 2025

Bulgari, a distinguished Italian brand celebrated for its exquisite luxury jewels and watches, operates under the prestigious LVMH conglomerate, a leader in the global luxury market. As an employer, Bulgari is committed to fostering a dynamic and inclusive environment where creativity and innovation thrive, offering unparalleled opportunities for professional growth within the luxury sector.

1. Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
2. Execute the Bulgari selling ceremony with expertise, adapting strategies based on client needs and motivations.
3. Communicate the passion and values of Bulgari, enhancing client engagement and brand loyalty.
4. Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
5. Drive high-end sales and strategize for premium client interactions.
6. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
7. Efficiently manage and expand the client portfolio through targeted strategies.
8. Initiate CRM actions to enhance client engagement and retention.
9. Represent Bulgari at client events, embodying the brand as an ambassador.
10. Adhere to all brand guidelines and boutique operational procedures.
11. Participate in inventory management and boutique maintenance activities.
12. Support opening and closing procedures, including setup and breakdowns.
13. Assist with special projects and operational needs as required.

1. Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
2. Experienced in catering to high-end clients and managing sophisticated sales interactions.
3. Exceptional customer service skills and a commitment to creating memorable shopping experiences.

1. Sales expertise in luxury retail
2. Client relationship management
3. Strong communication skills
4. Operational efficiency
5. Brand representation

Minimum 3 years of experience in a luxury retail environment.

The total compensation package may include a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits, depending on the position offered.

Bulgari, as part of the LVMH group, promotes a culture of excellence, innovation, and inclusivity. The company values diversity and is committed to supporting the career development of its employees, fostering an environment where talent can thrive and contribute to the brand's legacy of luxury and sophistication.