LVMH Watches & Jewelry Client Advisor

Washington D.C. • USA

Monday, December 30, 2024

BVLGARI, a prestigious Italian brand under the LVMH conglomerate, is celebrated for its exquisite jewelry and timepieces. As part of LVMH, BVLGARI offers a dynamic and enriching work environment that values innovation, craftsmanship, and luxury. The brand is committed to fostering a diverse and inclusive workplace where creativity and excellence thrive.

1. Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
2. Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
3. Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
4. Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
5. Drive high-end sales and strategize for premium client interactions.
6. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
7. Efficiently manage and expand the client portfolio through targeted strategies.
8. Initiate CRM actions to enhance client engagement and retention.
9. Represent BVLGARI at client events, embodying the brand as an ambassador.
10. Adhere to all brand guidelines and boutique operational procedures.
11. Participate in inventory management and boutique maintenance activities.
12. Support opening and closing procedures, including setup and breakdowns.
13. Assist with special projects and operational needs as required.

1. Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
2. Experienced in catering to high-end clients and managing sophisticated sales interactions.
3. Exceptional customer service skills and a commitment to creating memorable shopping experiences.

1. Strong interpersonal and communication skills.
2. Ability to build and maintain client relationships.
3. Proficiency in CRM systems and client portfolio management.
4. Attention to detail and adherence to brand standards.
5. Sales acumen and strategic thinking.

Minimum 3 years of experience in a luxury retail environment.

The total compensation package includes a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits.

BVLGARI fosters a culture of excellence and luxury, where employees are encouraged to express creativity and innovation. As part of the LVMH group, the brand supports career development and values diversity and inclusion in the workplace.