Client Advisor

BVLGARI is a renowned Italian designer known for its luxury jewels and watches. As part of the LVMH group, BVLGARI is committed to delivering exceptional products and experiences to its clientele.

1. Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
2. Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
3. Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
4. Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
5. Drive high-end sales and strategize for premium client interactions.
6. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
7. Efficiently manage and expand the client portfolio through targeted strategies.
8. Initiate CRM actions to enhance client engagement and retention.
9. Represent BVLGARI at client events, embodying the brand as an ambassador.
10. Adhere to all brand guidelines and boutique operational procedures.
11. Participate in inventory management and boutique maintenance activities.
12. Support opening and closing procedures, including setup and breakdowns.
13. Assist with special projects and operational needs as required.

1. Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
2. Experienced in catering to high-end clients and managing sophisticated sales interactions.

1. Exceptional customer service skills
2. Commitment to creating memorable shopping experiences

Minimum 3 years in a luxury retail environment.

The total compensation package may include medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits.

BVLGARI fosters a sophisticated and client-focused culture, with a commitment to supporting career development within the LVMH group. The position is based at the Wynn Hotel in Washington D.C.