LVMH Watches & Jewelry Client Advisor

Toronto • Canada

Thursday, March 27, 2025

BVLGARI, a prestigious Italian designer renowned for its exquisite luxury jewels and watches, operates under the esteemed LVMH Watches & Jewelry division. As part of the LVMH conglomerate, BVLGARI is committed to excellence, innovation, and the highest standards of craftsmanship, offering a dynamic and enriching environment for its employees.

1. Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
2. Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
3. Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
4. Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
5. Drive high-end sales and strategize for premium client interactions.
6. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
7. Efficiently manage and expand the client portfolio through targeted strategies.
8. Initiate CRM actions to enhance client engagement and retention.
9. Represent BVLGARI at client events, embodying the brand as an ambassador.
10. Adhere to all brand guidelines and boutique operational procedures.
11. Participate in inventory management and boutique maintenance activities.
12. Support opening and closing procedures, including setup and breakdowns.
13. Assist with special projects and operational needs as required.

1. Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
2. Experienced in catering to high-end clients and managing sophisticated sales interactions.
3. Exceptional customer service skills and a commitment to creating memorable shopping experiences.

1. Strong communication and interpersonal skills.
2. Ability to adapt sales strategies to individual client needs.
3. Proficiency in client relationship management and CRM tools.
4. Excellent organizational and operational skills.

Minimum of 5 years in a luxury retail environment, with a focus on high-end client interactions and sales.

Competitive benefits package including health insurance, employee discounts, and opportunities for professional development within the LVMH group.

BVLGARI fosters a culture of elegance, innovation, and excellence. As part of the LVMH family, employees are encouraged to thrive in a collaborative and inspiring environment that values creativity and dedication.