LVMH Watches & Jewelry Client Advisor
BVLGARI, a distinguished Italian designer celebrated for its opulent jewels and timepieces, operates under the esteemed LVMH Watches & Jewelry division. As part of this prestigious conglomerate, BVLGARI offers an unparalleled opportunity to work within a brand that epitomizes luxury and sophistication, providing employees with a dynamic and enriching environment.
- Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
- Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
- Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
- Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
- Drive high-end sales and strategize for premium client interactions.
- Build and maintain strong relationships with clients, fostering loyalty and repeat business.
- Efficiently manage and expand the client portfolio through targeted strategies.
- Initiate CRM actions to enhance client engagement and retention.
- Represent BVLGARI at client events, embodying the brand as an ambassador.
- Adhere to all brand guidelines and boutique operational procedures.
- Participate in inventory management and boutique maintenance activities.
- Support opening and closing procedures, including setup and breakdowns.
- Assist with special projects and operational needs as required.
- Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
- Experienced in catering to high-end clients and managing sophisticated sales interactions.
- Exceptional customer service skills and a commitment to creating memorable shopping experiences.
- Expertise in luxury sales and client relationship management.
- Strong communication and interpersonal skills.
- Ability to work collaboratively within a team environment.
- Proficiency in CRM systems and inventory management.
Minimum of 5 years in a luxury retail environment.
Employees enjoy a comprehensive benefits package, including health and wellness programs, professional development opportunities, and exclusive access to BVLGARI events.
BVLGARI fosters a culture of elegance and innovation, where employees are encouraged to express their creativity and passion for luxury. The workplace is characterized by a commitment to excellence and a collaborative spirit, ensuring that each team member feels valued and inspired.
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