LVMH Watches & Jewelry Client Advisor

Toronto • Canada

Tuesday, January 21, 2025

BVLGARI, a distinguished name in luxury, is part of the esteemed LVMH group, renowned for its exquisite jewels and timepieces. As an employer, BVLGARI offers a dynamic environment where creativity and innovation are at the forefront, providing opportunities for professional growth within a globally recognized brand.

1. Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
2. Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
3. Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
4. Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
5. Drive high-end sales and strategize for premium client interactions.
6. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
7. Efficiently manage and expand the client portfolio through targeted strategies.
8. Initiate CRM actions to enhance client engagement and retention.
9. Represent BVLGARI at client events, embodying the brand as an ambassador.
10. Adhere to all brand guidelines and boutique operational procedures.
11. Participate in inventory management and boutique maintenance activities.
12. Support opening and closing procedures, including setup and breakdowns.
13. Assist with special projects and operational needs as required.

1. Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
2. Experienced in catering to high-end clients and managing sophisticated sales interactions.
3. Exceptional customer service skills and a commitment to creating memorable shopping experiences.

1. Strong communication and interpersonal skills.
2. Ability to adapt sales strategies to client needs.
3. Proficiency in CRM systems and client portfolio management.
4. Attention to detail in boutique operations and inventory management.

Minimum 5 years of experience in luxury retail, with a focus on high-end client interactions and sales target achievement.

The total compensation package may include a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits, dependent on the position offered.

BVLGARI fosters an inclusive and dynamic workplace culture, emphasizing creativity, innovation, and the pursuit of excellence. As part of the LVMH group, employees are encouraged to explore career development opportunities within a global network of luxury brands.