LVMH Watches & Jewelry Client Advisor
BVLGARI, a distinguished member of the LVMH group, epitomizes Italian luxury with its exquisite jewels and timepieces. As a part of this prestigious conglomerate, BVLGARI offers a dynamic and enriching environment for professionals seeking to excel in the luxury fashion industry. The brand is renowned for its commitment to excellence, innovation, and the cultivation of talent, making it an ideal workplace for those passionate about luxury retail.
- Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
- Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
- Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
- Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
- Drive high-end sales and strategize for premium client interactions.
- Build and maintain strong relationships with clients, fostering loyalty and repeat business.
- Efficiently manage and expand the client portfolio through targeted strategies.
- Initiate CRM actions to enhance client engagement and retention.
- Represent BVLGARI at client events, embodying the brand as an ambassador.
- Adhere to all brand guidelines and boutique operational procedures.
- Participate in inventory management and boutique maintenance activities.
- Support opening and closing procedures, including setup and breakdowns.
- Assist with special projects and operational needs as required.
- Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
- Experienced in catering to high-end clients and managing sophisticated sales interactions.
- Exceptional customer service skills and a commitment to creating memorable shopping experiences.
- Strong communication and interpersonal skills.
- Ability to build and maintain client relationships.
- Proficiency in CRM systems and sales strategies.
- Attention to detail and adherence to brand guidelines.
Minimum 5 years of experience in luxury retail, with a focus on high-end client interactions and sales target achievement.
The total compensation package may include a comprehensive range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits, depending on the position offered.
BVLGARI fosters a culture of elegance, innovation, and excellence. As part of the LVMH group, the brand is committed to nurturing talent and supporting career development, offering a collaborative and inspiring environment for professionals passionate about luxury fashion.
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