LVMH Watches & Jewelry Client Advisor
LVMH Watches & Jewelry, a prestigious division within the LVMH conglomerate, is renowned for its exceptional craftsmanship and innovative designs. As an employer, LVMH offers a dynamic and enriching work environment, fostering a culture of excellence and creativity. Employees are provided with opportunities for professional growth and are encouraged to contribute to the brand's legacy of luxury and sophistication.
- Act as a Brand Ambassador, delivering an exceptional and memorable experience to customers.
- Contribute to achieving store sales targets and profit objectives.
- Manage the sales process from welcome to packaging, ensuring a unique shopping experience.
- Participate in training sessions to enhance knowledge on collections, selling techniques, and brand stories.
- Provide personalized client service, embodying Italian hospitality.
- Develop and maintain relationships with clients, engaging new customers.
- Register client data for CRM purposes and perform CRM activities as directed.
- Communicate opportunities for community relationship development and brand awareness events.
- Apply sales-related procedures and guidelines, ensuring compliance with security, fiscal, and legal standards.
- Maintain cleanliness and visual merchandising standards in the store.
- Perform after-sales service activities, ensuring customer satisfaction.
- Experience in a luxury retail environment preferred
- Minimum 5 years of relevant experience
- Ability to work retail hours, including evenings, weekends, and holidays
- Proactive selling and negotiation skills
- Client-centric approach
- Attention to detail and organizational skills
- Ability to work in a team-driven environment
- Excellent communication skills, both verbal and written
- Proficiency in Microsoft Office and store operation applications
A minimum of 5 years of experience in a luxury retail environment is preferred, demonstrating a proactive approach to sales and client engagement.
Employees enjoy a comprehensive benefits package, including opportunities for professional development and career advancement within the LVMH group.
The company culture at LVMH Watches & Jewelry is characterized by a commitment to excellence, innovation, and a passion for luxury. The work environment is collaborative, fostering creativity and encouraging employees to contribute to the brand's prestigious legacy.
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