LVMH Watches & Jewelry Client Advisor
BVLGARI, a distinguished Italian brand celebrated for its exquisite luxury jewels and watches, operates under the esteemed LVMH conglomerate, a leader in the luxury goods sector. As an employer, BVLGARI is committed to fostering an environment that reflects its heritage of elegance and innovation, offering employees the opportunity to contribute to a legacy of craftsmanship and luxury.
- Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
- Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
- Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
- Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
- Drive high-end sales and strategize for premium client interactions.
- Build and maintain strong relationships with clients, fostering loyalty and repeat business.
- Efficiently manage and expand the client portfolio through targeted strategies.
- Initiate CRM actions to enhance client engagement and retention.
- Represent BVLGARI at client events, embodying the brand as an ambassador.
- Adhere to all brand guidelines and boutique operational procedures.
- Participate in inventory management and boutique maintenance activities.
- Support opening and closing procedures, including setup and breakdowns.
- Assist with special projects and operational needs as required.
- Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
- Experienced in catering to high-end clients and managing sophisticated sales interactions.
- Exceptional customer service skills and a commitment to creating memorable shopping experiences.
- Expertise in luxury sales techniques
- Strong client relationship management
- Excellent communication and interpersonal skills
- Proficiency in CRM systems
- Ability to work collaboratively in a team environment
Minimum of 5 years in a luxury retail environment with a focus on high-end client interactions.
The total compensation package may include a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits.
Comprehensive benefits package including medical, financial, and paid time off benefits.
BVLGARI fosters a culture of luxury and sophistication, aligned with the values of the LVMH group. The workplace is dynamic and client-focused, encouraging creativity and excellence in delivering unparalleled service and products.
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