LVMH Watches & Jewelry Client Advisor
BVLGARI, a distinguished Italian designer renowned for its exquisite luxury jewels and watches, operates under the esteemed LVMH Group, a global leader in luxury goods. As an employer, BVLGARI is committed to fostering a dynamic and inclusive work environment that promotes career growth and excellence in luxury retail.
- Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
- Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
- Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
- Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
- Drive high-end sales and strategize for premium client interactions.
- Build and maintain strong relationships with clients, fostering loyalty and repeat business.
- Efficiently manage and expand the client portfolio through targeted strategies.
- Initiate CRM actions to enhance client engagement and retention.
- Represent BVLGARI at client events, embodying the brand as an ambassador.
- Adhere to all brand guidelines and boutique operational procedures.
- Participate in inventory management and boutique maintenance activities.
- Support opening and closing procedures, including setup and breakdowns.
- Assist with special projects and operational needs as required.
- Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
- Experienced in catering to high-end clients and managing sophisticated sales interactions.
- Exceptional customer service skills and a commitment to creating memorable shopping experiences.
- Expertise in luxury sales and client relationship management.
- Strong communication and interpersonal skills.
- Ability to adapt selling strategies to client needs.
- Proficiency in CRM systems and client portfolio management.
Minimum 5 years of experience in a luxury retail environment.
The total compensation package may include a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits.
BVLGARI offers a comprehensive benefits package, including medical, financial, and other benefits, alongside opportunities for career development within the LVMH Group.
BVLGARI, as part of the LVMH Group, cultivates a culture of excellence, innovation, and inclusivity. The company values diversity and is committed to providing equal opportunities for all employees, fostering a workplace where luxury and creativity thrive.
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