LVMH Watches & Jewelry Client Advisor
BVLGARI, a distinguished Italian brand celebrated for its exquisite jewelry and timepieces, operates under the prestigious LVMH Group. Renowned for its commitment to luxury and craftsmanship, BVLGARI offers an unparalleled work environment where creativity and innovation are at the forefront. As part of the LVMH conglomerate, employees benefit from a rich heritage of excellence and a global network of opportunities.
- Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
- Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
- Communicate the passion and values of BVLGARI, enhancing client engagement and brand loyalty.
- Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
- Drive high-end sales and strategize for premium client interactions.
- Build and maintain strong relationships with clients, fostering loyalty and repeat business.
- Efficiently manage and expand the client portfolio through targeted strategies.
- Initiate CRM actions to enhance client engagement and retention.
- Represent BVLGARI at client events, embodying the brand as an ambassador.
- Adhere to all brand guidelines and boutique operational procedures.
- Participate in inventory management and boutique maintenance activities.
- Support opening and closing procedures, including setup and breakdowns.
- Assist with special projects and operational needs as required.
- Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
- Experienced in catering to high-end clients and managing sophisticated sales interactions.
- Exceptional customer service skills and a commitment to creating memorable shopping experiences.
- Strong interpersonal and communication skills.
- Ability to adapt selling techniques to various client needs.
- Proficiency in client relationship management.
- Attention to detail in boutique operations and inventory management.
Minimum of 5 years in a luxury retail environment, with a focus on high-end client interactions and sales.
Employees enjoy a comprehensive benefits package, including health insurance, retirement plans, and exclusive employee discounts on luxury products.
BVLGARI fosters a culture of elegance and innovation, encouraging employees to embody the brand's values of sophistication and excellence. The workplace is dynamic and collaborative, with a strong emphasis on personal growth and professional development.
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