LVMH Watches & Jewelry Client Advisor
BVLGARI, a distinguished Italian luxury brand renowned for its exquisite jewelry and watches, operates under the prestigious LVMH group, a global leader in luxury goods. As an employer, BVLGARI is committed to excellence, innovation, and the cultivation of a dynamic and inclusive work environment.
- Deliver an exceptional and personalized client experience to ensure satisfaction and loyalty.
- Execute the BVLGARI selling ceremony with expertise, adapting strategies based on client needs and motivations.
- Communicate the passion and values of BVLGARI to enhance client engagement and brand loyalty.
- Achieve personal and boutique sales targets, focusing on both quantitative and qualitative goals.
- Drive high-end sales and strategize for premium client interactions.
- Build and maintain strong relationships with clients to foster loyalty and repeat business.
- Efficiently manage and expand the client portfolio through targeted strategies.
- Initiate CRM actions to enhance client engagement and retention.
- Represent BVLGARI at client events, embodying the brand as an ambassador.
- Adhere to all brand guidelines and boutique operational procedures.
- Participate in inventory management and boutique maintenance activities.
- Support opening and closing procedures, including setup and breakdowns.
- Assist with special projects and operational needs as required.
- Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
- Experienced in catering to high-end clients and managing sophisticated sales interactions.
- Exceptional customer service skills and a commitment to creating memorable shopping experiences.
- Ability to interact effectively with diverse clientele, adapting to various cultural backgrounds.
- Multi-lingual capabilities to cater to a broad client base.
- Technologically savvy, with proficiency in relevant retail and CRM software.
- Strong communication skills, result-oriented and driven by a strong entrepreneurial spirit.
Minimum 3 years of experience in a luxury retail environment.
The total compensation package may include a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits, dependent on the position offered.
BVLGARI fosters a culture of excellence and innovation, encouraging a dynamic and inclusive workplace where diversity is celebrated. As part of the LVMH group, BVLGARI is dedicated to the professional growth and development of its employees, offering a supportive and enriching environment.
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