LVMH Watches & Jewelry Client Advisor

Boston • USA

Thursday, March 27, 2025

Bulgari, a distinguished Italian luxury brand renowned for its exquisite jewelry and timepieces, operates under the prestigious LVMH conglomerate. As an employer, Bulgari offers an environment that celebrates creativity, innovation, and excellence, providing employees with opportunities to thrive in a dynamic and sophisticated setting.

1. Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
2. Execute the Bulgari selling ceremony with expertise, adapting strategies based on client needs and motivations.
3. Communicate the passion and values of Bulgari, enhancing client engagement and brand loyalty.
4. Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
5. Drive high-end sales and strategize for premium client interactions.
6. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
7. Efficiently manage and expand the client portfolio through targeted strategies.
8. Initiate CRM actions to enhance client engagement and retention.
9. Represent Bulgari at client events, embodying the brand as an ambassador.
10. Adhere to all brand guidelines and boutique operational procedures.
11. Participate in inventory management and boutique maintenance activities.
12. Support opening and closing procedures, including setup and breakdowns.
13. Assist with special projects and operational needs as required.

1. Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
2. Experienced in catering to high-end clients and managing sophisticated sales interactions.
3. Exceptional customer service skills and a commitment to creating memorable shopping experiences.

1. Expertise in luxury retail sales
2. Strong client relationship management
3. Exceptional communication and interpersonal skills
4. Proficiency in CRM systems
5. Ability to work collaboratively in a team environment

Minimum 5 years of experience in a luxury retail environment, with a focus on high-end client interactions and sales target achievement.

Bachelor's degree in a related field preferred.

The total compensation package includes a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits.

Comprehensive benefits package including medical, financial, and paid time off benefits, along with opportunities for career development within the LVMH group.

Bulgari fosters a culture of elegance and innovation, where employees are encouraged to express their creativity and passion for luxury. As part of the LVMH group, Bulgari provides a collaborative and inclusive workplace that values diversity and supports career growth.