LVMH Watches & Jewelry Client Advisor

Boston • USA

Sunday, January 26, 2025

Bulgari, a distinguished member of the LVMH group, epitomizes Italian luxury through its exquisite jewelry and timepieces. As an employer, Bulgari offers a dynamic environment where creativity and innovation are at the forefront, providing employees with opportunities to thrive within the prestigious LVMH conglomerate.

1. Deliver an exceptional and personalized client experience, ensuring satisfaction and loyalty.
2. Execute the Bulgari selling ceremony with expertise, adapting strategies based on client needs and motivations.
3. Communicate the passion and values of Bulgari, enhancing client engagement and brand loyalty.
4. Achieve personal and boutique sales targets, focusing on quantitative and qualitative goals.
5. Drive high-end sales and strategize for premium client interactions.
6. Build and maintain strong relationships with clients, fostering loyalty and repeat business.
7. Efficiently manage and expand the client portfolio through targeted strategies.
8. Initiate CRM actions to enhance client engagement and retention.
9. Represent Bulgari at client events, embodying the brand as an ambassador.
10. Adhere to all brand guidelines and boutique operational procedures.
11. Participate in inventory management and boutique maintenance activities.
12. Support opening and closing procedures, including setup and breakdowns.
13. Assist with special projects and operational needs as required.

1. Proven success in a luxury retail environment, focusing on meeting and exceeding sales targets.
2. Experienced in catering to high-end clients and managing sophisticated sales interactions.
3. Exceptional customer service skills and a commitment to creating memorable shopping experiences.

1. Expertise in luxury sales techniques and client relationship management.
2. Strong communication and interpersonal skills.
3. Ability to work collaboratively within a team environment.
4. Proficiency in CRM systems and inventory management.

Minimum 5 years of experience in luxury retail, with a focus on high-end client interactions.

The total compensation package may include a full range of medical, financial, and other benefits, including 401(k) eligibility and various paid time off benefits, depending on the position offered.

Bulgari fosters a culture of elegance and innovation, where employees are encouraged to express their creativity and passion for luxury. As part of the LVMH family, Bulgari is committed to diversity and inclusion, ensuring a supportive and dynamic workplace for all.